JUNE 2025:
JUNE 18th, HUD RELEASED
2 MAJOR ANNOUNCEMENTS PLUS
HOW TO LOG INTO THE SALESFORCE PORTAL!!!
June’s Newsletter topic discusses 2 major HUD announcements: the ability to upload Lead-Based Paint (LBP) documents in the SalesForce Portal and a new time-stamping protocol for the REAC inspectors.
I really hope that this is the first step in winning appeals for properties built prior to 1978 that have a Lead-Free Certificate OR are exempt from LBP requirements!
Most properties have no idea how or if they should log into HUD’s SalesForce Portal, so I am finally going to address that.
Do I Need to Log into the SalesForce Portal?
YES!!!
The SalesForce Portal is the ONLY way to:
- Get your scored report
- To report to HUD on the status of your LT&S repairs
- To submit an appeal for a better score.
Additionally, you can see the date range of when your next inspection will be!
How Do I Log into the SalesForce Portal?
You have to call HUD’s Technical Assistance Center (TAC) to get a User Name and Password at
888-245-4860
If you can provide a Property ID Number, it will greatly speed up the process.
This is the SalesForce Portal: https://hud.my.site.com/NSPIRE/s/
Is My Property Exempt from LBP Requirements?
HUD does not train inspectors on which properties are exempt from LBP Requirements! Even if you tell the inspector you are Certified Lead-Free, the inspector is mandated by protocol to cite ALL peeling paint on properties built prior to 1978.
Exempt Properties (Federal Register links included):
(1) A residential property for which construction was completed on or after January 1, 1978, or, in the case of jurisdictions which banned the sale or residential use of lead-containing paint prior to 1978, an earlier date as HUD may designate (see § 35.160).
(2) A zero-bedroom dwelling unit, including a single room occupancy (SRO) dwelling unit.
(3) Housing for the elderly, or a residential property designated exclusively for persons with disabilities; except this exemption shall not apply if a child less than age 6 resides or is expected to reside in the dwelling unit (see definitions of “housing for the elderly” and “expected to reside” in § 35.110).
(4) Residential property found not to have lead-based paint by a lead-based paint inspection conducted in accordance with § 35.1320(a) (for more information regarding inspection procedures consult the 1997 edition of Chapter 7 of the HUD Guidelines). Results of additional test(s) by a certified lead-based paint inspector may be used to confirm or refute a prior finding.
(5) Residential property in which all lead-based paint has been identified, removed, and clearance has been achieved in accordance with 40 CFR 745.227(b)(e) before September 15, 2000, or in accordance with §§ 35.1320, 35.1325 and 35.1340 on or after September 15, 2000. This exemption does not apply to residential property where enclosure or encapsulation has been used as a method of abatement.
(6) An unoccupied dwelling unit or residential property that is to be demolished, provided the dwelling unit or property will remain unoccupied until demolition.
(7) A property or part of a property that is not used and will not be used for human residential habitation, except that spaces such as entryways, hallways, corridors, passageways or stairways serving both residential and nonresidential uses in a mixed-use property shall not be exempt.
(8) Any rehabilitation that does not disturb a painted surface.
(9) For emergency actions immediately necessary to safeguard against imminent danger to human life, health or safety, or to protect property from further structural damage (such as when a property has been damaged by a natural disaster, fire, or structural collapse), occupants shall be protected from exposure to lead in dust and debris generated by such emergency actions to the extent practicable, and the requirements of subparts B through R of this part shall not apply. This exemption applies only to repairs necessary to respond to the emergency. The requirements of subparts B through R of this part shall apply to any work undertaken subsequent to, or above and beyond, such emergency actions.
(10) If a Federal law enforcement agency has seized a residential property and owns the property for less than 270 days, §§ 35.210 and 35.215 shall not apply to the property.
(11) The requirements of subpart K of this part do not apply if the assistance being provided is emergency rental assistance or foreclosure prevention assistance, provided that this exemption shall expire for a dwelling unit no later than 100 days after the initial payment or assistance.
(12) Performance of an evaluation or lead-based paint hazard reduction or lead-based paint abatement on an exterior painted surface as required under this part may be delayed for a reasonable time during a period when weather conditions are unsuitable for conventional construction activities.
(13) Where abatement of lead-based paint hazards or lead-based paint is required by this part and the property is listed or has been determined to be eligible for listing in the National Register of Historic Places or contributing to a National Register Historic District, the designated party may, if requested by the State Historic Preservation Office, conduct interim controls in accordance with § 35.1330 instead of abatement. If interim controls are conducted, ongoing lead-based paint maintenance and reevaluation shall be conducted as required by the applicable subpart of this part in accordance with § 35.1355.
How Do I Upload My LBP Documents?
- Log in to https://hud.my.site.com/NSPIRE/s/
- You will see all the inspections currently assigned to you. If you are missing some, call TAC.
CLICK THE PROPERTY ID NUMBER – NOT the Inspection Number to add your LBP information.
- Click on POC Certificate (POC means Point Of Contact)
- Upload your Lead-Based Paint (LBP) Inspection Report and/or your Lead-Free Certificate and a copy of a blank LBP Disclosure Form. You do NOT have to provide a copy of every resident’s signed LBP Disclosure Form – per HUD’s meeting 2 weeks ago, a blank form will suffice!
New Time-Stamping Protocol for REAC Inspectors (this is not applicable to Housing Choice Voucher (HCV) inspectors).
As the old saying goes, “It only takes ONE to screw it up for everyone else.”
There are quite a few inspectors that are not adhering to NSPIRE protocols. They are not testing windows, stoves, checking outlet receptacles, etc in the Units. How does HUD know? Because there is no way to inspect a 32 building, 350 units property in ½ day! To help prove that the inspector is not following NSPIRE protocol, HUD needed a way to measure performance, and this is the first step.
The new protocol is that in addition to selecting the start time/date in the software, the inspector is also required to take a photo of something (HUD doesn’t care what) to indicate the start time is accurate.
This inspector is also required to take a photo BEFORE entering a Unit and BEFORE leaving the Unit – specifically, the outside and inside of the entry door to the Unit. This will show HUD how much time was spent inspecting the Unit.
This is the first step in Inspector Oversight by HUD that we have seen thus far in almost 2 years of NSPIRE implementation. While I am happy that HUD is getting involved in overseeing their new program, the lack of an adequate, universal, objective, and comprehensive Inspector training program is very concerning.
Resources
HUD has PDFs (videos are currently down) on how to appeal and how to close out H&S deficiencies here:
NSPIRE Toolkit
**Remember, if you will be appealing something,
your “defect mitigation in 24 hours” is that you are appealing…not that you fixed it!**
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